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System Info, no respnse

Posted: Mon 11. Mar 2024, 20:09
by ffelicia
I have three different cmsimple sites, in different update status. Two is old cmsimple and one is new, plugin is different version.
I am going to bring them all up-to-date with new version as needed.

Content looks fine updating in all but:

Using "System Info" gives three different results.
The new Cmsimple site does not respond to system info (looks like a loop or waiting for response)
One of the old do respond the same way
The other old respond normaly and shows the system info.

The may be many differenses between the sites, example - the one responding normally is the only without the Comment plugin.
Any hint (newly cmsimple plugin updates ) of what to look for ?? Or change ??

Know it is a very open question, at least for me. Hope it is easier for you. If not I will keep trying too search for something.

Best regards
Jorgen

Re: System Info, no respnse

Posted: Mon 11. Mar 2024, 22:53
by Gert
Hello,

are they all hosted by the same provider, or on the same server?

If the provider does not allow to open and read files from other domains, the sysinfo does not work, and we have to accept that or ask the provider to change that (allow_url_fopen or curl),

Gert

Re: System Info, no respnse

Posted: Tue 12. Mar 2024, 10:26
by ffelicia
Hello
They are all at same provider but not sure if it is same server.

PHP tjek show allow url fopen on
https://www.unda.dk/php-info.php system-info not answering
https://www.fortissimo.dk/php-info.php system-info not answering
https://www.troldand.dk/php-info.php system-info answering

-jorgen

Re: System Info, no respnse

Posted: Tue 12. Mar 2024, 10:49
by ffelicia
There is a differense in .htacces, but I dont know if that could affect

The one answereíng have:
#Rewrite everything to https
RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

the other two does not

Re: System Info, no respnse

Posted: Tue 12. Mar 2024, 11:53
by Gert
Hello,

thank you for the php infos. All of the 3 have curl enabled and allow_url_fopen=on, so I do not know what the reason could be.

The content of that .htacccess is not from CMSimple.
ffelicia wrote: Tue 12. Mar 2024, 10:49 the other two does not
So you should try it, but I do not think that this is the solution.

You should ask your provider,

Gert

Re: System Info, no respnse

Posted: Tue 12. Mar 2024, 12:14
by ffelicia
So you should try it, but I do not think that this is the solution.
I did, and no differense.

I will look further for something else than (plugin) version control, and write back if a solution shows up.

Thanks so far.

-jorgen

Re: System Info, no respnse

Posted: Mon 25. Mar 2024, 15:13
by ffelicia
I or hosting have not been able to get a more specific description.
I think I remember that there is (Was) some kind of a trace/track option that can be used to find exact what call/reponse command in cmsimple , which was the last failing.

Is that possible ?

-jørgen

Re: System Info, no respnse

Posted: Mon 25. Mar 2024, 15:50
by Gert
Are you searching this?

viewtopic.php?t=443

Re: System Info, no respnse

Posted: Mon 25. Mar 2024, 19:28
by ffelicia
yes, thank you

Re: System Info, no respnse

Posted: Fri 19. Apr 2024, 20:01
by ffelicia
Only to close question.
The problem has gone without knowing why.
Everuthing works fine now, but dont know why.
Could be a server issue, updated or modified for som other reason

Sorry, but no explanation
Happy, no problem ;-)