hangs while saving

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tusko
Posts: 4
Joined: Wed 23. Oct 2013, 21:35

hangs while saving

Post by tusko »

We are using CMSimple because our account with our provider (aruba.it) does not include mysql, but php is fine. CMSimple installation seems to work ok, I successfully updated it several times. However, when saving any page, the cmsimple installation "hangs". I mean, the saving process does not seem to finish and trying to load any other cmsimple page also takes forever. If I close the webbrowser, clean up cookies, etc, I can reload without problems.

Eventually, If I wait enough time, the modifications to the page are finally saved, but I cannot know without re-executing the webbrowser, which seems clearly not convenient.

PHP Versions is 5.2.12 running in Windows NT WEBS1156 5.2 build 3790 (Windows server 2003, it seems). I can dump phpinfo() here if it is necessary.

I could upgrade to Windows 2008, but it has its monetary costs. Thus, I would like to know if I can fix the problem with these software versions...
Gert
Posts: 2076
Joined: Sun 18. Nov 2012, 14:18

Re: hangs while saving

Post by Gert »

Hello,

I've never heard of such a problem, could you give me a link and CMSimple password per PM?

But if it is a serverside problem, I fear, you have to upgrade your more than 10 years old server software,

Gert
Gert Ebersbach | CMSimple | Templates - Plugins - Services
Gert
Posts: 2076
Joined: Sun 18. Nov 2012, 14:18

Re: hangs while saving

Post by Gert »

Hello,

thanks for the access.

I don't know, what's the reason. I noticed, that on any action (for example choose another page) an "index.php" is added to the adress line of the browser, that's not normal. Have you an index.html in the root folder?

Gert
Gert Ebersbach | CMSimple | Templates - Plugins - Services
tusko
Posts: 4
Joined: Wed 23. Oct 2013, 21:35

Re: hangs while saving

Post by tusko »

Contents of ccamalthea.com and ccamalthea.com/cmsimple below. Note that since I'm testing CMSimple, the old web contents are still in the root.

Code: Select all

www.ccamalthea.com:/ccamalthea.com> ls
drwxrwxrwx   1 user     group           0 Apr 22 23:55 .
drwxrwxrwx   1 user     group           0 Apr 09 07:08 ..
drwxrwxrwx   1 user     group           0 Jan 27  2012 _private
-rw-rw-rw-   1 user     group        1754 Jan 30  2012 _vti_inf.html
drwxrwxrwx   1 user     group           0 Jan 27  2012 _vti_log
-rw-rw-rw-   1 user     group        2082 Dec 17  2007 activateActiveX.js
-rw-rw-rw-   1 user     group         351 Dec 17  2007 ampliar.gif
drwxrwxrwx   1 user     group           0 Jan 27  2012 app_data
-rw-rw-rw-   1 user     group        4792 Sep 02  2013 applications-engineering.png
drwxrwxrwx   1 user     group           0 Jan 27  2012 aspnet_client
drwxrwxrwx   1 user     group           0 Jan 27  2012 bkend
-rw-rw-rw-   1 user     group       92357 Dec 17  2007 cartel_veus.gif
-rw-rw-rw-   1 user     group         415 Dec 17  2007 cartelveus.html
drwxrwxrwx   1 user     group           0 Jan 27  2012 cgi-bin
-rw-rw-rw-   1 user     group         215 Dec 18  2007 Ckruolo.asp
-rw-rw-rw-   1 user     group         164 Dec 18  2007 CkUser.asp
drwxrwxrwx   1 user     group           0 Sep 03  2013 CMSimple
drwxrwxrwx   1 user     group           0 Aug 01  2013 CMSimple.old
-rw-rw-rw-   1 user     group       10895 Jul 05  2011 componentes.swf
-rw-rw-rw-   1 user     group        6029 Dec 17  2007 conciertos.gif
-rw-rw-rw-   1 user     group       18993 Jul 04  2011 conciertos.swf
drwxrwxrwx   1 user     group           0 Jan 27  2012 connex
-rw-rw-rw-   1 user     group        8060 Dec 17  2007 contacto.swf
-rw-rw-rw-   1 user     group        3776 Dec 18  2007 corno.gif
-rw-rw-rw-   1 user     group        8622 Dec 18  2007 cuerno.png
-rw-rw-rw-   1 user     group         541 Oct 27  2000 default.asp
-rw-rw-rw-   1 user     group       13251 Dec 17  2007 descargas.swf
-rw-rw-rw-   1 user     group       38952 Jul 04  2011 director.swf
-rw-rw-rw-   1 user     group       31020 Dec 17  2007 discografia.swf
-rw-rw-rw-   1 user     group       59108 Dec 18  2007 entrada.jpg
-rw-rw-rw-   1 user     group        4372 Sep 02  2013 facebook.jpg
drwxrwxrwx   1 user     group           0 Jan 27  2012 galeria
-rw-rw-rw-   1 user     group      111360 Dec 17  2007 galeria.swf
-rw-rw-rw-   1 user     group       32751 Jul 04  2011 historia.swf
drwxrwxrwx   1 user     group           0 Apr 22 23:55 images
-rw-rw-rw-   1 user     group         760 Sep 02  2013 index.html
-rw-rw-rw-   1 user     group        1694 Dec 17  2007 index_old.html
-rw-rw-rw-   1 user     group      126718 Dec 17  2007 intro.jpg
-rw-rw-rw-   1 user     group      944108 Oct 22  2008 intro.swf
drwxrwxrwx   1 user     group           0 Jan 27  2012 login
-rw-rw-rw-   1 user     group        5956 Sep 02  2013 mail.jpg
drwxrwxrwx   1 user     group           0 Apr 23 02:50 mdb-database
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi0.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi1.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi10.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi11.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi12.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_0.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_1.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi2_10.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi2_11.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi2_12.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi2_13.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi2_14.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi2_15.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi2_16.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi2_17.html
-rw-rw-rw-   1 user     group         498 Dec 17  2007 monteverdi2_18.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_2.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_3.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_4.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_5.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_6.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_7.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_8.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi2_9.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi3.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi4.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi5.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi6.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi7.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi8.html
-rw-rw-rw-   1 user     group         497 Dec 17  2007 monteverdi9.html
-rw-rw-rw-   1 user     group     2493065 Dec 17  2007 musicafondo.mp2
-rw-rw-rw-   1 user     group       72375 Jul 05  2011 portada.swf
-rw-rw-rw-   1 user     group      158123 Mar 11  2009 portada-old.swf
-rw-rw-rw-   1 user     group        2450 Jan 30  2012 postinfo.html
-rw-rw-rw-   1 user     group    10248096 Dec 17  2007 prensa.zip
-rw-rw-rw-   1 user     group       19968 Dec 17  2007 programas.doc
-rw-rw-rw-   1 user     group    20993814 Dec 17  2007 programas.zip
drwxrwxrwx   1 user     group           0 Jan 27  2012 public
-rw-rw-rw-   1 user     group     7812574 Dec 17  2007 riendo_aurora.flv
-rw-rw-rw-   1 user     group        7191 Sep 02  2013 twitter.jpg
-rw-rw-rw-   1 user     group        1457 Dec 18  2007 usuario.asp
-rw-rw-rw-   1 user     group         491 Dec 17  2007 veus1.html
-rw-rw-rw-   1 user     group         491 Dec 17  2007 veus2.html
-rw-rw-rw-   1 user     group         491 Dec 17  2007 veus3.html
-rw-rw-rw-   1 user     group         491 Dec 17  2007 veus4.html
-rw-rw-rw-   1 user     group         491 Dec 17  2007 veus5.html
-rw-rw-rw-   1 user     group         491 Dec 17  2007 veus6.html
-rw-rw-rw-   1 user     group         491 Dec 17  2007 veus7.html
-rw-rw-rw-   1 user     group         491 Dec 17  2007 veus8.html
drwxrwxrwx   1 user     group           0 Jan 27  2012 video
-rw-rw-rw-   1 user     group         979 Dec 17  2007 video1.html
-rw-rw-rw-   1 user     group       70538 Dec 17  2007 video1.swf
-rw-rw-rw-   1 user     group         979 Dec 17  2007 video2.html
-rw-rw-rw-   1 user     group       70531 Dec 17  2007 video2.swf
drwxrwxrwx   1 user     group           0 Jan 27  2012 web
-rw-rw-rw-   1 user     group        1230 Dec 17  2007 web.html
-rw-rw-rw-   1 user     group      208244 Dec 17  2007 web.swf
-rw-rw-rw-   1 user     group        6993 Sep 02  2013 youtube.jpg
-rw-rw-rw-   1 user     group     7387769 Dec 17  2007 zagal.flv

Code: Select all

www.ccamalthea.com:/ccamalthea.com> cd CMSimple
www.ccamalthea.com:/ccamalthea.com/CMSimple> ls
drwxrwxrwx   1 user     group           0 Sep 03  2013 .
drwxrwxrwx   1 user     group           0 Apr 22 23:55 ..
-rw-rw-rw-   1 user     group          25 May 17  2013 .htaccess
drwxrwxrwx   1 user     group           0 Apr 25 14:27 2author
drwxrwxrwx   1 user     group           0 Apr 25 14:28 2lang
drwxrwxrwx   1 user     group           0 Apr 25 14:28 2site
drwxrwxrwx   1 user     group           0 Apr 25 14:28 2site2lang
drwxrwxrwx   1 user     group           0 Apr 25 14:28 cmsimple
drwxrwxrwx   1 user     group           0 Apr 25 18:44 content
drwxrwxrwx   1 user     group           0 Apr 25 14:29 css
-rw-rw-rw-   1 user     group           6 Oct 04  2012 disabled_plugins.txt
-rw-rw-rw-   1 user     group          99 Dec 09  2012 index.php
-rw-rw-rw-   1 user     group       35821 Mar 02  2013 license.txt
drwxrwxrwx   1 user     group           0 Apr 25 14:29 plugins
-rw-rw-rw-   1 user     group        1907 Dec 12  2012 readme.php
drwxrwxrwx   1 user     group           0 Apr 25 14:31 templates
drwxrwxrwx   1 user     group           0 Sep 03  2013 userfiles
Gert
Posts: 2076
Joined: Sun 18. Nov 2012, 14:18

Re: hangs while saving

Post by Gert »

I really don't know ... I don't understand, why the "index.php" appears in the address line of the browser, if you call a page.

Try to delete/rename the index.html and the subfolder "cmsimple" for testing,

Gert
Gert Ebersbach | CMSimple | Templates - Plugins - Services
tusko
Posts: 4
Joined: Wed 23. Oct 2013, 21:35

Re: hangs while saving

Post by tusko »

I renamed index.html as index_new.html and CMSimple as cmsimple_new. Note that I did not rename index.php in cmsimple_new because you did not ask for it. The new URL is http://www.ccamalthea.com/cmsimple_new

The strange behavior did not change.

I also found that if I open a normal chrome tab and log into CMS in this tab while performing the modifications in incognito chrome windows the normal tab is not affected by the "hung", only the incognito windows are.

Thank you very much for your help, Gert. Sorry for the delays answering your requests.
Gert
Posts: 2076
Joined: Sun 18. Nov 2012, 14:18

Re: hangs while saving

Post by Gert »

Hello,

your pagedata.php is ANSI encoded and not up to date. Is this file writable?

Try to delete the pagedata.php, CMSimple should create a new one, or better upload the original content.htm and pagedata.php from the download,

Gert

PS: Your server is not able to handle utf-8. Go to phpinfo and search for "utf" - you will find nothing.

Please contact your provider or look for another one ;)
Gert Ebersbach | CMSimple | Templates - Plugins - Services
tusko
Posts: 4
Joined: Wed 23. Oct 2013, 21:35

Re: hangs while saving

Post by tusko »

You are right, I upgraded, but other problems arise.

Any suggestion about good hostings for cmsimple? I'm looking for something not too expensive...
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